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Tourist
Posts: 11

Capture/ QUik App Photo Preview with Blue tone

[ New ]

Hello,

 

I've set the Session 5 to take photos while video is being shot.

I noticed that the photos when preview in the app for both mobile and desktop is showing with a blue tone filter.

Basically the whole pic is blue-ish.

 

The pictures look fine when viewed direct from PC not using the apps.

Is there a setting that I need to do on the camera or the app?

 

thanks

iosman

GoPro
Posts: 26,196

Re: Capture/ QUik App Photo Preview with Blue tone

[ New ]

Hi @iosman123

 

Will you be able to share a screenshot for reference?

 

Thanks!

Ej

Tourist
Posts: 11

Re: Capture/ QUik App Photo Preview with Blue tone

[ New ]

@iosman123 wrote:

Hello,

 

I've set the Session 5 to take photos while video is being shot.

I noticed that the photos when preview in the app for both mobile and desktop is showing with a blue tone filter.

Basically the whole pic is blue-ish.

 

The pictures look fine when viewed direct from PC not using the apps.

Is there a setting that I need to do on the camera or the app?

 

thanks,

iosman


 

thanks my issue has been fixed.