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Sightseer
Posts: 1
Accepted Solution

Cant sync apps

ive uploaded my data on the quik app on my pc, but it wont show up on my phone. could you help?


Accepted Solutions
GoPro
Posts: 6,533

Re: Cant sync apps

Hi @anshc26

 

The files you have uploaded on Quik for Desktop will be stored on your computer's drive.

You may be referring to a cloud storage if you are looking to access these files on your phone via the GoPro App.

We have GoPro Plus which includes a cloud storage as one of the features.

For more information, you may refer to this link https://gopro.com/help/articles/block/What-is-Plus

 

Alternatively, you may save the files from your camera directly to your mobile phone while it is paired. For reference https://gopro.com/help/articles/Question_Answer/Supported-Resolutions-for-Copy-and-Share-in-the-GoPr...

 

 

Thanks!

EJ

 

 

 

 

View solution in original post


All Replies
GoPro
Posts: 6,533

Re: Cant sync apps

Hi @anshc26

 

The files you have uploaded on Quik for Desktop will be stored on your computer's drive.

You may be referring to a cloud storage if you are looking to access these files on your phone via the GoPro App.

We have GoPro Plus which includes a cloud storage as one of the features.

For more information, you may refer to this link https://gopro.com/help/articles/block/What-is-Plus

 

Alternatively, you may save the files from your camera directly to your mobile phone while it is paired. For reference https://gopro.com/help/articles/Question_Answer/Supported-Resolutions-for-Copy-and-Share-in-the-GoPr...

 

 

Thanks!

EJ