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Tourist
Posts: 3

Cant download images from gopro

[ New ]
Im having trouble with downloading photos taken on my gopro hero 7 black keeps saying failed
GoPro Community Manager
Posts: 7,802

Re: Cant download images from gopro

[ New ]

What steps are you going through to download the photos? Also, do you have enough memory on your phone to hold the photos?

Tourist
Posts: 3

Re: Cant download images from gopro

[ New ]
I have plenty of memory and have just been connecting with it through the app on android and select download and goes straight to failed
GoPro Community Manager
Posts: 7,802

Re: Cant download images from gopro

[ New ]

Got it. If you reach out to our Support team directly at https://gopro.com/help/ContactUs, we can do some additional troubleshooting to try and figure out what's going on with you. Thanks.