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Sightseer
Posts: 2

Cannot share or save Clío in my iPhone SE

I cannot share or save a clip into my iPhone SE. I got a message asking me to tie camara off and on again. Doesn’t work. It happens only with one particular video. The rest works fine. Any advice?
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GoPro
Posts: 13,878

Re: Cannot share or save Clío in my iPhone SE

 

Hi @sergiovelarde

 

Sorry for any troubles caused.

Do you still remember the resolution used on this specific video?

For reference, please check this article: Supported Resolutions for Copy and Share in the GoPro App

 

In addition to this, please ensure that the app, the phone and the camera are all up to date.

 

Thanks!

Ej