Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see if it is on our Update page.
GoPro Apps for Mobile
Reply
Sightseer
Posts: 1

Cannot save GoPro video

[ New ]

I am using the GoPro app on Android Version 9 and cannot save the video to my phone or share it. When I try to save, it hangs up at 65% and when I try to share, it hangs up at 73%. The cache is clear and I have approximately 18G of free space on the phone. The video is only 48 seconds long. I am trying to save it and move over to my tablet to get a better view. It is a GoPro auto edited video that I do not want to lose. What is going on?


Accepted Solutions
GoPro
Posts: 15,660

Re: Cannot save GoPro video

[ New ]

@bbert24, sorry for the delayed response. There are some suggestions in this article that might help resolve the issue. Additionally, please ensure to have the latest version of the app installed.

View solution in original post


All Replies
GoPro
Posts: 15,660

Re: Cannot save GoPro video

[ New ]

@bbert24, sorry for the delayed response. There are some suggestions in this article that might help resolve the issue. Additionally, please ensure to have the latest version of the app installed.