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GoPro
Posts: 666

Re: Cannot render Max video in Gopro App

Sorry about the frustration. @deftpike840 @barrys23247 
On Android - Version 6.2.2 is now available on the PlayStore - also 6.2.3 is coming up next. We're focused on bug fixing, stability improvement.

6.2.3 will also have the transitions settings for 360 footage and better support for A50 connectivity.

 

On iOS - 6.3 is about to be published and another update will follow as well. Same focus here with many bug fixing as possible.

Tourist
Posts: 9

Re: Cannot render Max video in Gopro App

Thank you, haindash--

I'll go to the Playstore for the update. Meanwhile, I'm enjoying the camera greatly, and I'm getting better at using the app.

 

I wonder if there is anywhere online something like a "users guide" to the Gopro app? That would be most useful for new people like me.

 

Again, thanks.

GoPro
Posts: 666

Re: Cannot render Max video in Gopro App

@deftpike840 

Sure. You can find some help articles here: https://community.gopro.com/t5/en/tkb-p/kb-en 

Nomad
Posts: 103

Re: Cannot render Max video in Gopro App

This has probably been asked before...can you grab a normal still image ie not 360 type photo, from a 360 file....either video or photo? The icon is there but it does not seem to work...there is no NEXT...and I cannot find any of the grabs....

The only way I can do it is to reframe first then grab a photo....

GoPro
Posts: 666

Re: Cannot render Max video in Gopro App

@capediver 

Hi,
Sorry about that, it's a known issue - there's a bug report for this issue on our end. It hasn't been fixed yet but we hope to fix it in 6.2.3.

DM me if you want access to a beta (just to be clear the fix isn't in beta yet but it will be when ready) - or you can wait for official update.