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Sightseer
Posts: 1

Cannot get videos from Hero 8 to Mac

[ New ]

First time using Mac and Hero 8 and I'm losing my mind. 

Installed Quik on Mac

Connected 8 to Mac via USB

Imported files

Some came through but many had Error! Frame = 0

Googled solutions but none matched my problem or worked

Tried restarting devices, closing apps.......now have camera connected again and saying there is nothing on the SD card! The camera says I have 91 videos.

This is after multiple other issues I've had that aren't relevent to this problem, except to say I am quickly losing it with Gopro. Why is it so hard?

 

GoPro
Posts: 29,783

Re: Cannot get videos from Hero 8 to Mac

[ New ]

Hi @blueexpert2255

 

What SD card are you using?

Have you tried using an SD card adapter to access the files?

 

Thanks!

Ej