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Tourist
Posts: 9

Cannot edit MAX 360 footage on Android Note 9 Samsung

I cannot edit my MAX 360 footage on my Samsung Note 9. After downloading a 360 video, when I try to edit using the App, I get an error message saying that 360 is "not supported at this time." Is this an error message having to do with the Android OS on Samsung? Or is it the App which is failing to let me edit? 

Hiker
Posts: 53

Re: Cannot edit MAX 360 footage on Android Note 9 Samsung

I also use Android but not samsung phone, I can edit and reframe the max 360 files, but always crossing my fingers when rendering. Sometimes it was success but sometimes stuck.

Tourist
Posts: 9

Re: Cannot edit MAX 360 footage on Android Note 9 Samsung

I am having great luck reframing the Max 360 files, so no problem there.

 

However, like you, I find that sometimes the rendering works, sometimes it doesn't. I also find that making a Bluetooth connection can be a problem.

 

I'm guessing that the updates to the App will solve these problems. I hope so, because the Max is a terrific camera.

Hiker
Posts: 53

Re: Cannot edit MAX 360 footage on Android Note 9 Samsung

Sweet man.. now one thing that I learn from keep trying the gopro app when editing Max files was try not to trim or cut the footage, just reframe the footage and render.

Works for me
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Tourist
Posts: 9

Re: Cannot edit MAX 360 footage on Android Note 9 Samsung

Thanks very much for the tips!