07-01-2019 02:15 PM
As title mentioned, I cannot download the app in-built music on my iPad Pro, however, my iPhone X works perfectly fine.
Please help me deal with it !!!
ipad版本 APP QUIK無法下載內建音樂庫中的音樂，好奇怪，手機就可以，請協助解決
07-01-2019 03:33 PM
What happens when you add music to your Quik project using your iPad Pro? Are you getting any error message? A screenshot will be greatly helpful. Also, which OS is the iPad Pro running on? Is it the same as that of the iPhone X?
What troubleshooting steps have you tried out so far? We hope to hear back from you.
07-03-2019 01:35 AM
This is funny, my problem just automatically solved when I change my iPad’s operation system into English (I was trying to take a screenshot, because I used to use Mandarin), and I had change to another WIFI which other than my university’s “eduroam” WIFI.
So, I think one(or both) of these things I had done makes me solve the issue!!
The OS is newest.
07-03-2019 10:12 AM
Thanks for posting back and we're glad to hear that it is working! @howeil70151
We'll also share this to the team in charge.
Feel free to post back if something comes up.