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Tourist
Posts: 2
Accepted Solution

Cannot download in-built music on my QUIK on my iPad Pro

As title mentioned, I cannot download the app in-built music on my iPad Pro, however, my iPhone X works perfectly fine.

Please help me deal with it !!!

 

ipad版本 APP QUIK無法下載內建音樂庫中的音樂,好奇怪,手機就可以,請協助解決


Accepted Solutions
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Tourist
Posts: 2

Re: Cannot download in-built music on my QUIK on my iPad Pro

This is funny, my problem just automatically solved when I change my iPad’s operation system into English (I was trying to take a screenshot, because I used to use Mandarin), and I had change to another WIFI which other than my university’s “eduroam” WIFI.

So, I think one(or both) of these things I had done makes me solve the issue!!

The OS is newest.

View solution in original post


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GoPro
Posts: 10,233

Re: Cannot download in-built music on my QUIK on my iPad Pro

Hello @howeil70151

 

What happens when you add music to your Quik project using your iPad Pro? Are you getting any error message? A screenshot will be greatly helpful. Also, which OS is the iPad Pro running on? Is it the same as that of the iPhone X? 

 

What troubleshooting steps have you tried out so far? We hope to hear back from you.

 

Thanks, 
Marius

Highlighted
Tourist
Posts: 2

Re: Cannot download in-built music on my QUIK on my iPad Pro

This is funny, my problem just automatically solved when I change my iPad’s operation system into English (I was trying to take a screenshot, because I used to use Mandarin), and I had change to another WIFI which other than my university’s “eduroam” WIFI.

So, I think one(or both) of these things I had done makes me solve the issue!!

The OS is newest.

Highlighted
GoPro
Posts: 12,989

Re: Cannot download in-built music on my QUIK on my iPad Pro

Thanks for posting back and we're glad to hear that it is working! @howeil70151

We'll also share this to the team in charge.

Feel free to post back if something comes up.

 

Regards,

Ej