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Sightseer
Posts: 1

Cannot create Video with Quik app

[ New ]

Hi there. I am having trouble creating a video edit with Quik app.

Usuallnya I used the Quik app in Oppo Reno 2 phone, and everything just went well.

Recently I changed my phone to Samsung S21 Plus. Since then, I never be able to create any video edit with Quik app.

The video always stutter and cannot save the video edit I have already made.

Oh by the way mine is a GoPro Hero 8 Black.

Have any of you experiencing the same problem as mine? And could someone help me with this issue?

Thanks in advance

GoPro
Posts: 3,688

Re: Cannot create Video with Quik app

[ New ]

Hi @adroitdawn3517
Sorry about that, can you tell me more about the projects / Story you are trying to make?
Are you picking lots of media? What is the resolution and FPS of the media used? Are there long videos (like several mins long)

Are you running version 10.3? What is the chipset of your phone?

By any chance, can you try stopping internet when creating a Story (airplane mode) to see if that could make any difference?

Also - please try making a brand new project. 

 

If you can send me a screencast of the issues you are facing?

Thank you.