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Tourist
Posts: 6

Re: Cannot connect GoPro App

Thanks!
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Tourist
Posts: 4

Re: Cannot connect GoPro App

I've been having a lot of issues connecting my new Gopro hero 9 to a Iphone 11 pro max with IOS 14.

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GoPro
Posts: 8,570

Re: Cannot connect GoPro App

Hello @fireypeak42712. Please make sure that you have the latest version of the GoPro App installed. 

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Tourist
Posts: 6

Re: Cannot connect GoPro App

It is definitely to do with iOS 14 as I tested it on another phone with iOS13 and it connected for me. So maybe something changed in iOS14 that is causing the issue?

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Tourist
Posts: 4

Re: Cannot connect GoPro App

I'm using the latest version 7.0.1. I was able to mitigate the issue by manually installing the GoPro firmware update using the SD card.
The Wifi now works but is not very stable; I lose the connection sometimes when downloading videos.

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Tourist
Posts: 4

Re: Cannot connect GoPro App

I was still having a lot of connection issues, and I made have found a solution. IOS 14 has a new private address option for WiFi which randomizes the MAC address. I disable the option from the WiFI connection settings, and now I’m seeing improved connectivity.
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Tourist
Posts: 1

Rif.: Cannot connect GoPro App

Hi,

I have same issue with my hero 3, following the istruction i connect the camera to phone and go back to app but still remain in searching.

I tried on Android phone the connection go fine and work all perfectly.

 

I try all suggestion i found but still not solve the problem.

I have a brand new iPhone 11 with iOS 14 and last version of app 7.0.1 (4095) so i think the problem it's about the last iOS release.

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Sightseer
Posts: 1

Re: Cannot connect GoPro App

So I have the 7.0.1 version and I’m having trouble connecting also. Trying to setup auto upload from our house and it will not work.