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Hiker
Posts: 9

Can’t move vertically in zoom mode

[ New ]
When photo zoomed I can’t move picture vertically only horizontally in portrait mode and all right in landscape mode

Accepted Solutions
GoPro
Posts: 57

Re: Can’t move vertically in zoom mode

[ New ]

Hey,

In your video i can see that you slide till the edge of the photo, and that's the point where zoom is no longer functional, as it should be. Everything works as intended here. If you want to reframe your shot, use the Edit [pen button] > Frame .

Cheers,
aarlekk

View solution in original post


All Replies
GoPro
Posts: 3,036

Re: Can’t move vertically in zoom mode

[ New ]

Hi @zxzharmlesszxz 

 

Can you walk me through your steps? Not sure I get what you're saying.
Are you on Android or iOS? Which device / OS? Make sure you have the latest version of the app.

Are you doing a single edit or a multi clip edit with music?

 

Thanks,

Hiker
Posts: 9

Re: Can’t move vertically in zoom mode

[ New ]
iOS gopro app latest
GoPro hero 7 black
Open app
Open media page
Open any photo
Zoom
And at this step - picture can’t moving vertically, only horizontally
But if I rotate my phone to landscape - all works well
GoPro
Posts: 3,036

Re: Can’t move vertically in zoom mode

[ New ]

Here are my steps and I don't seem to reproduce.

 

GoPro App latest / HERO8 photos / iPhone X

Go to Media / App

Tap on a photo
Tap on the Pencil option
Tap on Frame option

Zoom in by pinching screen with fingers

Move photo inside left to right or top to bottom - photos can be moved in any direction.
Turning iPhone in landscape doesn't work though - landscape editing isn't supported.

Hiker
Posts: 9

Re: Can’t move vertically in zoom mode

[ New ]
GoPro
Posts: 3,036

Re: Can’t move vertically in zoom mode

[ New ]

Ok I see now - and I didn't even know that you could do that...

Please use the Pen button then Frame option. That's where you can zoom and move photo around to reframe it. :)

GoPro
Posts: 57

Re: Can’t move vertically in zoom mode

[ New ]

Hey,

In your video i can see that you slide till the edge of the photo, and that's the point where zoom is no longer functional, as it should be. Everything works as intended here. If you want to reframe your shot, use the Edit [pen button] > Frame .

Cheers,
aarlekk

Hiker
Posts: 9

Re: Can’t move vertically in zoom mode

[ New ]
I don't wont to reframe! I want to zoom photo and see all canvas in zoom!
If you see my video you see sliders at the left side and they locked at the moment when i trying to slide pic vertically in portrait mode
BUT!!!
at landscape mode - I CAN! slide pic by full canvas in zoom mode
GoPro
Posts: 3,036

Re: Can’t move vertically in zoom mode

[ New ]
I'm sorry but I just don't understand what you are trying to achieve with this. I don't even think that this zoom is even a feature.