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Sightseer
Posts: 2

Can't grab photo

The "grab photo" button suddenly became useless while I was getting photos from various videos. It's like the button is just an image now and not an actual button.

This is very frustrating because I'm on vacation and want to film places I go, extract some photos from that, and then delete the videos to save space but now I have to keep long videos on my GoPro.
Sightseer
Posts: 2

Re: Can't grab photo

I've found that if i transfer the file to the phone, then do grab photo, it hangs on the spinning circle icon, but if i do grab photo direct from the video on the GoPro, it works.  :s