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Tourist
Posts: 2

Can't find how to connect via BlueTooth !

I just got my GoPro Hero 6 and I tried pairing it with my phone (OnePlus 5 - Android), I got it down with the WiFi but I didn't get the message that was supposed to pop up right after getting the WiFi connection down. I want to connect it via BlueTooth to save up some of the battery, as go pro claims, any ideas? ~I have the latest update of the gopro app on my phone.

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GoPro
Posts: 14,048

Re: Can't find how to connect via BlueTooth !

Hi @stoutdusk81670

 

Let's try to reset the connections. On your app, access Camera and tap on your camera's name. Choose Delete.

Go to your phone's settings and forget the Wi-Fi name and/or Bluetooth ID.

Proceed with the pairing process again (see steps below). If it still does not give you the option, try to reset the camera and pair it again. (Preferences> Factory Reset)

 

  1. Open the GoPro App:
    • From the home page, tap the icon in the top left corner.
    • Tap on "Add A Camera" (iOS), "Camera" (Android).
    • Tap on "HERO6 Black."  
  2. Pick up your camera: 
    • Power on your camera.
    • Open the utility drawer by swiping from the top to the bottom of the touch display, then select "Connections."
    • Under Connections, tap on "Connect New Device."
    • Tap on "GoPro App". You will see the name​ and password for your camera.
  3. Go back to the GoPro App: 
    • Tap "Pair" to connect via Bluetooth. This will extend your GoPro’s battery life. 
    • Then tap "Join" to connect to the Wi-Fi on your camera. 

 

Let us know how it goes.

 

Thanks!

Ej

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Tourist
Posts: 2

Re: Can't find how to connect via BlueTooth !

I tried but I never got it to connect with BlueTooth once again. I never got the option to pair the camera with my phone after connecting via WiFi. I looked up some videos on YouTube and it looked like when I connect the WiFi and I go back to the app I should get an instant "pair with bluetooth" button but that did not happen. Even if I go to my bluetooth settings and I try connecting with my GoPro through there I get "pair rejected by GP108". What should I do ?

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GoPro
Posts: 14,048

Re: Can't find how to connect via BlueTooth !

 

Hi @stoutdusk81670

 

Is it possible to pair it with a another phone? If this option is not available, try to run a manual software update. Once the update is completed, do a reset on the camera. Preferences> Factory Reset

 

Proceed with the pairing process again. If you are still missing the Bluetooth connectivity option, please let our Support Team check on this further. https://gopro.com/help/ContactUs

 

 

Regards,

Ej