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Sightseer
Posts: 1

Can't edit footage on mobile GoPro app

Hi,
I got a new GoPro hero8 Black and I was trying to trim my videos in the app, but whenever I click on the video to view it won't play and it doesn't give me any options to edit. I can't find any resources and all the videos I can find show old versions of the app...can anyone help me out? I have no idea what's going wrong. I even imported old videos I've edited before on the app off the cloud and those won't play (or give me options to edit) either.
I'll attach a screenshot of what it shows when I click the video. It's very frustrating when all I want to do is make a short clip or save a still from a video!
-Thanks in advance!
Screenshot_20201017-204455.png
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GoPro
Posts: 18,464

Re: Can't edit footage on mobile GoPro app

Hello @redheadedhawker

 

Are you able to play the file on the camera?

What happens if you try to transfer the file from the camera to the app?

Do you still remember the resolution used on this video?

Can you also help us with the following information: Camera version, GoPro App version, phone and OS version.

 

Thanks!

Ej