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Tourist
Posts: 2

Can't connect to Hero5 Session using GoPro App when camera off.

Hi - I can not connect to my camera via the App unless I physically switch the camera on using either the record or menu button on the camera. If the camera goes off I can reconnect within a few minutes. I am using my camera for flying videos. I set the camera up on the wing of the aeroplane, and leave it switched off. It is probably 10-15 minutes before I'm ready to start recording. By the time I want to start recording I can no longer establish a wifi link with the camera.  I have tried deleteing the wifi and bluetooth settings, and setting the camera up from scratch. Any ideas? This used to work fine.

Hero5 Session with v2.51.00

iPhone 6S iOS 12.1.2

Latest GoPro App

GoPro
Posts: 6,481

Re: Can't connect to Hero5 Session using GoPro App when camera off.

Hi @jfbwilts

 

Thanks for sharing the information.

What version number is your GoPro app on?

 

I have tested my HERO5 Session running on 2.51 and was able to turn in ON from the app after about 20 minutes.

The GoPro app connection is supposed to last up to 8 hours.

 

See if resetting the camera's Wi-Fi settings helps.

 

Regards,

Ej

Tourist
Posts: 2

Re: Can't connect to Hero5 Session using GoPro App when camera off.

I reset everything and it now seems to work. Bluetooth seems to stay on for about 8 hours.

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GoPro
Posts: 3,505

Re: Can't connect to Hero5 Session using GoPro App when camera off.

 

Hi @jfbwilts,

 

Yes it does stay on.