Can't Log in to GoPro App for Android [ New ]

[gomesb6160]

Hello everyone,,,

I am using an LG Aristo 3 and a Hero 7 White. I can control my GoPro just fine but it would not let me make an account regardless of whether I was on hotspot, home wifi, or my own 4g data. I made the account and even signed up for Plus, but still regardless of what setting I change or if I try to use the GoPro wifi vs my own home wifi I can't log in on the Android app whatsoever. I want to upload my media to the cloud since my camera didn't come with a free SD card.

[gomesb6160]

I am using an LG Aristo 3 and a Hero 7 White. I can control my GoPro just fine but it would not let me make an account regardless of whether I was on hotspot, home wifi, or my own 4g data. I made the account and even signed up for Plus, but still regardless of what setting I change or if I try to use the GoPro wifi vs my own home wifi I can't log in on the Android app whatsoever. I want to upload my media to the cloud since my camera didn't come with a free SD card.

[jayr3438 · Accepted solution]

Hi @gomesb6160,

You still need an SD card in order for you to use your camera. 

Also may I know how do you sign in and how did you create your account?

Please let us know. 

You may also contact GoPro Customer Support via phone or chat so that they could assist you. 

https://gopro.com/help/ContactUs

Regards,

-Jay 

[jayr3438 · Accepted solution]

Hi @gomesb6160,

You still need an SD card in order for you to use your camera. 

Also may I know how do you sign in and how did you create your account?

Please let us know. 

You may also contact GoPro Customer Support via phone or chat so that they could assist you. 

https://gopro.com/help/ContactUs

Regards,

-Jay 

[gomesb6160]

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@gomesb6160 wrote:

Hello everyone,,,

I am using an LG Aristo 3 and a Hero 7 White. I can control my GoPro just fine but it would not let me make an account regardless of whether I was on hotspot, home wifi, or my own 4g data. I made the account and even signed up for Plus, but still regardless of what setting I change or if I try to use the GoPro wifi vs my own home wifi I can't log in on the Android app whatsoever. I want to upload my media to the cloud since my camera didn't come with a free SD card. https://snaptube.cam/ https://syncnet.onl/telegram-web/

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Thank you my issue has been solved,...

[gomesb6160]

I am using an LG Aristo 3 and a Hero 7 White. I can control my GoPro just fine but it would not let me make an account regardless of whether I was on hotspot, home wifi, or my own 4g data. I made the account and even signed up for Plus, but still regardless of what setting I change or if I try to use the GoPro wifi vs my own home wifi I can't log in on the Android app whatsoever. I want to upload my media to the cloud since my camera didn't come with a free SD card. https://snaptube.cam/ https://syncnet.onl/telegram-web/