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Sightseer
Posts: 1

Can't Log in to GoPro App for Android

[ New ]

 

I am using an LG Aristo 3 and a Hero 7 White. I can control my GoPro just fine but it would not let me make an account regardless of whether I was on hotspot, home wifi, or my own 4g data. I made the account and even signed up for Plus, but still regardless of what setting I change or if I try to use the GoPro wifi vs my own home wifi I can't log in on the Android app whatsoever. I want to upload my media to the cloud since my camera didn't come with a free SD card. 


Accepted Solutions
GoPro
Posts: 30,743

Re: Can't Log in to GoPro App for Android

[ New ]

Hi @mcedouble

 

Kindly try signing in via gopro.com

Once done, test it on the app again.

If it's still the same, please try clearing the app's cache.

Let us know how it goes.

 

 

Thanks!

Ej

View solution in original post


All Replies
GoPro
Posts: 30,743

Re: Can't Log in to GoPro App for Android

[ New ]

Hi @mcedouble

 

Kindly try signing in via gopro.com

Once done, test it on the app again.

If it's still the same, please try clearing the app's cache.

Let us know how it goes.

 

 

Thanks!

Ej