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Sightseer
Posts: 1

Re: Can't Download Your HEVC Video - GoPro App to iPhone Xs

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this is **bleep**en ridiculous, just spent over an hr trying to figure out how to get my dam gopro footage over to my iphone and there is actually absolutely no way in doing so. NONE!

GoPro
Posts: 25,106

Re: Can't Download Your HEVC Video - GoPro App to iPhone Xs

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@royalstorm3004 @agilewater8811

 

I have just tested to download some videos and photos from a HERO7 Black using an iPhone8.

Files were downloaded successfully.

 

What resolutions are your videos recorded on?

For reference, please check Supported Resolutions for Copy and Share in the GoPro App

 

Thanks!

Ej

 

Sightseer
Posts: 1

Re: Can't Download Your HEVC Video - GoPro App to iPhone Xs

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I have both the iPhone X and a pro pad with hero 7. First time I downloaded the videos it worked now it does not. POS...
Sightseer
Posts: 2

Re: Can't Download Your HEVC Video - GoPro App to iPhone Xs

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I’m having same problem post originally posted in October 2018. It’s now feb 23 2019. Is GoPro still working on this issue?
GoPro
Posts: 18,669

Re: Can't Download Your HEVC Video - GoPro App to iPhone Xs

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Hello @purvisr1 and @leechisung. We have not heard from the team yet. We will definitely keep you posted once we have new information. Best regards!