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Sightseer
Posts: 1
Accepted Solution

Camera will not connect to Gopro App

[ Edited ]

Running IOS 13.3 and running Gopro App version 6.3, Tried connecting to App on both my Iphone x and my Ipad and keep getting an error. Tried deleting camera from devices and re-installed and still get the same thing.

IMG_0568.jpg

Accepted Solutions
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GoPro Community Manager
Posts: 7,038

Re: Camera will not connect to Gopro App

Double-check that the signal from your GoPro is turned on in the Settings. Also, try turning the wifi and bluetooth off and then back on again in your phone's settings to reset those connections. Full details are here just in case... https://gopro.com/help/articles/block/How-to-Pair-the-Camera-with-the-GoPro-App

 

If that doesn't do it, our team at https://gopro.com/help/ContactUs can help work through this with you. Thanks.

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All Replies
Highlighted
GoPro Community Manager
Posts: 7,038

Re: Camera will not connect to Gopro App

Double-check that the signal from your GoPro is turned on in the Settings. Also, try turning the wifi and bluetooth off and then back on again in your phone's settings to reset those connections. Full details are here just in case... https://gopro.com/help/articles/block/How-to-Pair-the-Camera-with-the-GoPro-App

 

If that doesn't do it, our team at https://gopro.com/help/ContactUs can help work through this with you. Thanks.