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Tourist
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Accepted Solution

CANT CONNECT TO WI-FI

I cant find my GoPro hero 4 silver's wi-fi with my iPhone. It used to work but now i wont. No Idea What the problem is. Thanks for help!!

Accepted Solutions
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GoPro
Posts: 12,876

Re: CANT CONNECT TO WI-FI

 

Hi @foggyoasis77813

 

Sorry for any troubles caused.

Please ensure that both the camera and the app are up to date.

In most cases, forgetting the Bluetooth ID and Wi-Fi name resolves the connection issue.

Have you also tried resetting the camera's Wi-Fi information?

 

If all else fails, please run manual software update.

Then proceed with the paring process again.

 

Let us know how it goes.

 

Thanks!
Ej

 

View solution in original post


All Replies
Highlighted
GoPro
Posts: 12,876

Re: CANT CONNECT TO WI-FI

 

Hi @foggyoasis77813

 

Sorry for any troubles caused.

Please ensure that both the camera and the app are up to date.

In most cases, forgetting the Bluetooth ID and Wi-Fi name resolves the connection issue.

Have you also tried resetting the camera's Wi-Fi information?

 

If all else fails, please run manual software update.

Then proceed with the paring process again.

 

Let us know how it goes.

 

Thanks!
Ej