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Sightseer
Posts: 1

Background music - iTunes

[ New ]

I'm unable to locate several songs I have purchased on iTues via the latest Quick App version (10.5.1).

Its quite frustrating as the iTunes music was purchased (ACC file) with the intent on making these videos.

GoPro
Posts: 3,688

Re: Background music - iTunes

[ New ]

Hi,

 

AAC files are supported on our end. If you don't see your music files it may for another reason.

 

In the Music screen tap on the blue + button. You will find the "GoPro Music" and "My Music" tabs. 

 

Under “My Music” tab you will see all songs that are stored locally on your device in the Music app. 

Music has to be local on your phone so nothing from Apple Music or Spotify / streaming platforms will be seen there, even if the songs are in cache, Quik App won’t be able to access them.

 

Here’s some options on how to get your music to show:

 

OPTION A: Sync your iPhone/iPad with your computer

Note: Use Finder for macOS Catalina or above / Use iTunes for macOS Mojave or earlier or a Windows PC

  • Open a Finder window or iTunes
  • Connect your device to your computer using a USB cable
  • Unlock your device and choose “Trust this computer” if prompted
  • Your device appears in the sidebar of the Finder window / in the upper-left corner of the iTunes window
  • Select “Music” on the Finder sidebar or iTunes top bar
  • Select the checkbox next to each item that you want to sync (entire music library or selected items)
  • You can select Artists, Albums, Playlists, Genres
  • Click the Apply button. If syncing doesn't start automatically, click the Sync button

 

PRO TIP: you can prepare a Quik App Playlist with music you want to use for your Stories and choose to synchronize this particular playlist. All tracks will be available locally in your phone and Quik can access them.

 

OPTION B: Sync using Wi-Fi

  • Connect your device to your computer using a USB cable
  • Open a Finder window or iTunes
  • Under “Summary” / “Options”
  • Select “Show this [device] when on Wi-Fi." / "Sync with this [device] over Wi-Fi." 
  • When the computer and the device are on the same Wi-Fi network, the device appears in Finder / iTunes. The device syncs automatically whenever it's plugged in to power

 

OPTION C: Download a song you bought

  • Open the Music app
  • Select a song that you recently bought via iTunes
  • Tap on the … next to the song
  • Choose “Download”
  • The song will be downloaded locally to your device
  • You may have to kill and reopen Quik App for the new song to show, save your project first!


You can find detailed information about phone/compute synchronisation in this article by Apple https://support.apple.com/en-us/HT201253

GoPro
Posts: 3,688

Re: Background music - iTunes

[ New ]

Hi,

 

Ok so I'm sorry but I tested this with a sample AAC file and actually: our engine supports it but in order to see your music appear in the Quik music library you have to synch your phone with your computer and pick the files from there. And the AAC cannot be added to iTunes / Music so it will be impossible to do the cable sync between computer and phone using this file.

It won't work, sorry about that.

GoPro
Posts: 3,688

Re: Background music - iTunes

[ New ]
You said ACC but I think you meant AAC right?