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Sightseer
Posts: 1
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Arkansas

Is the iPhone X comapatible with the GoPro app?  I have an older GoPro....Hero 3 Black and I am unable to preview my video using the app and I am unable to view any recorded video or photos taken.  I can control record and settings though.


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GoPro
Posts: 3,924

Re: Arkansas

Hi @raganh47,

 

Preview may not be supported with the HERO3 Black and iPhone X. I would recommend getting in touch with our Support Team if you are unable to preview media after running through these steps: 

 

https://gopro.com/help/articles/solutions_troubleshooting/Preview-Never-Starts-in-Capture

 

Cheers,

Ryan

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GoPro
Posts: 3,924

Re: Arkansas

Hi @raganh47,

 

Preview may not be supported with the HERO3 Black and iPhone X. I would recommend getting in touch with our Support Team if you are unable to preview media after running through these steps: 

 

https://gopro.com/help/articles/solutions_troubleshooting/Preview-Never-Starts-in-Capture

 

Cheers,

Ryan