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Tourist
Posts: 1
Accepted Solution

Appareillage impossible

Bonjour , je n arrive plus à appareiller ma gopro 8 black avec mon Samsung S7
La gopro n apparaît pas dans la liste des appareils wifi détectés par le S7
Celà fonctionne plus bien avec un Samsung A70 ou avec un iPad Mini
J ai désinstallé et réinstallé plusieurs fois l application Gopro , sans succès

Accepted Solutions
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GoPro
Posts: 17,593

Re: Appareillage impossible

Hi @litheflame3765

 

Please follow the steps below: 
Remove your camera entry from the GoPro App's history. 
Android: Open GoPro App. Press and hold the image of the camera and delete the entry from your camera history. 
Reset your camera’s Wi-Fi settings using the instructions on https://community.gopro.com/t5/en/Reset-Wi-Fi-Name-and-Password/ta-p/394276
Delete the GoPro camera under the Bluetooth and Wi-Fi entries in your mobile device’s settings before attempting to re-pair to your GoPro.

You may also reach out to our Support Team through https://gopro.com/help/ContactUs for further assistance.

 

Thanks!

Ej


 

View solution in original post


All Replies
Highlighted
GoPro
Posts: 17,593

Re: Appareillage impossible

Hi @litheflame3765

 

Please follow the steps below: 
Remove your camera entry from the GoPro App's history. 
Android: Open GoPro App. Press and hold the image of the camera and delete the entry from your camera history. 
Reset your camera’s Wi-Fi settings using the instructions on https://community.gopro.com/t5/en/Reset-Wi-Fi-Name-and-Password/ta-p/394276
Delete the GoPro camera under the Bluetooth and Wi-Fi entries in your mobile device’s settings before attempting to re-pair to your GoPro.

You may also reach out to our Support Team through https://gopro.com/help/ContactUs for further assistance.

 

Thanks!

Ej


 

Highlighted
Tourist
Posts: 2

Re: Appareillage impossible


@aragon1006 wrote:

Hi @litheflame3765

 

Please follow the steps below: 
Remove your camera entry from the GoPro App's history. 
Android: Open GoPro App. Press and hold the image of the camera and delete the entry from your camera history. 
Reset your camera’s Wi-Fi settings using the instructions on https://community.gopro.com/t5/en/Reset-Wi-Fi-Name-and-Password/ta-p/394276
Delete the GoPro camera under the Bluetooth and Wi-Fi entries in your mobile device’s settings before attempting to re-pair to your GoPro.

You may also reach out to our Support Team through https://gopro.com/help/ContactUs/ MCDVOICE for further assistance.

 

Thanks!

Ej


 


Interesting stuff to read. Keep it up. thank you.