Ask a Question
GoPro Support Hub Find a solution. Share a solution. Ask a question. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
GoPro Apps for Mobile
%3CLINGO-SUB%20id%3D%22lingo-sub-19688%22%20slang%3D%22en-US%22%3EApp%20isnt%20connecting%20with%20Gopro.%20I%20have%20never%20paired%20with%20the%20app%20before%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-19688%22%20slang%3D%22en-US%22%3EI%20cannot%20connect%20my%20Gopro%20H4S%20to%20the%20app...%20and%20yes%20I've%20followed%20the%20instructions%20on%20how%20to%20pair%20but%20it%20just%20wont%2C%20am%20I%20meant%20to%20find%20the%20Gopro%20through%20Bluetooth%20or%20Wi-Fi%3F%20Also%20I%20get%20to%20the%20stage%20where%20the%20iPad%20searches%20for%20the%20gopro%20and%20says%20its%20pairing...%20then%20it%20doesn't%20pair.%20Wtf%20help%20pls%20asap%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-22251%22%20slang%3D%22en-US%22%3ERe%3A%20App%20isnt%20connecting%20with%20Gopro.%20I%20have%20never%20paired%20with%20the%20app%20before%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-22251%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F11569%22%20target%3D%22_blank%22%3E%40montstar%3C%2FA%3E%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3ERunning%20a%20manual%20update%20should%20help.%20Also%2C%20try%20pairing%20with%26nbsp%3Ba%20different%20device%20to%20see%20if%20the%20problem%20occurs%20with%20it%20as%20well.%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EThanks%2C%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EMarc%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-23111%22%20slang%3D%22en-US%22%3ERe%3A%20App%20isnt%20connecting%20with%20Gopro.%20I%20have%20never%20paired%20with%20the%20app%20before%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-23111%22%20slang%3D%22en-US%22%3EDelete%20the%20bluetooth%20pairing%20and%20the%20wifi-network.%20Check%20to%20be%20sure%20you%20have%20the%20latest%20Capture%20App.%20Reset%20the%20camera%20and%20try%20pairing%20again.%20That%20bluetooth%20pairing%20is%20a%20common%20issue%20it%20seems.%20Hope%20this%20helps.%3CA%20href%3D%22https%3A%2F%2Fgopro.com%2Fhelp%2Farticles%2FSolutions_Troubleshooting%2FGoPro-App-Camera-Connection-Troubleshooting%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%22%3Ehttps%3A%2F%2Fgopro.com%2Fhelp%2Farticles%2FSolutions_Troubleshooting%2FGoPro-App-Camera-Connection-Troubleshooting%3C%2FA%3E%3C%2FLINGO-BODY%3E
Reply
Sightseer
Posts: 1
Accepted Solution

App isnt connecting with Gopro. I have never paired with the app before

I cannot connect my Gopro H4S to the app... and yes I've followed the instructions on how to pair but it just wont, am I meant to find the Gopro through Bluetooth or Wi-Fi? Also I get to the stage where the iPad searches for the gopro and says its pairing... then it doesn't pair. Wtf help pls asap

Accepted Solutions
Nomad
Posts: 127

Re: App isnt connecting with Gopro. I have never paired with the app before

Delete the bluetooth pairing and the wifi-network. Check to be sure you have the latest Capture App. Reset the camera and try pairing again. That bluetooth pairing is a common issue it seems. Hope this helps.

https://gopro.com/help/articles/Solutions_Troubleshooting/GoPro-App-Camera-Connection-Troubleshootin...

View solution in original post


All Replies
Highlighted
GoPro
Posts: 70

Re: App isnt connecting with Gopro. I have never paired with the app before

@montstar

 

Running a manual update should help. Also, try pairing with a different device to see if the problem occurs with it as well. 

 

Thanks,

 

Marc 

Nomad
Posts: 127

Re: App isnt connecting with Gopro. I have never paired with the app before

Delete the bluetooth pairing and the wifi-network. Check to be sure you have the latest Capture App. Reset the camera and try pairing again. That bluetooth pairing is a common issue it seems. Hope this helps.

https://gopro.com/help/articles/Solutions_Troubleshooting/GoPro-App-Camera-Connection-Troubleshootin...