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GoPro Apps for Mobile
Posts: 1

App dos not show thumbnails of nor playing videos when using SD-card and Quik key on iOS 13

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I am trying to read out files on my SD-card via the Quik Key on iOS 13 on an iPad and an iPhone X. On both devices the same behavior: the Quik Key blinks for a couple of seconds, thumbnails are getting loaded but suddenly no more thumbnails of videos are generated. In addition to that no video playback is possible.


Further issues I see:

- loaded thumbnails show the duration and suddenly lose this information

- playback of a video works only right after opening the app (when the Quik Key still blinks)

- when going back after playback no more thumbnails are loaded nor playback of another video is possible


I use the most recent version of the GoPro app and already tried a re-install via the App Store.


Is this a common problem? I see this occurring after the upgrade to iOS13 - before that it worked pretty well.