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Tourist
Posts: 3

App does not stay open

[ New ]
Anyone help me with why the app will not stay open? iPhone with latest software. Gopro updated too. Have a new 360 max and wanna start using it
Tourist
Posts: 3

Re: App does not stay open

[ New ]

I have been able to NOW get my app to stay open and NOT crash.. It seems to crash when I am CONNECTED to the GOPRO Cloud site.  If I am NOT connected, I can keep the program open but when I connect, I the app crashes.. 

GoPro
Posts: 21,488

Re: App does not stay open

[ New ]

Hi @redbluff1241

 

What phone and OS version is it on?

Do you have access to another phone? Would you be able to test it and see if the same is observed?

Does the crash happen when viewing or downloading a file?

 

Thanks!

Ej