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Sightseer
Posts: 1

App Zugriff GoPro 7 black nicht möglich - Die Kamera arbeitet. Bitte warten.

[ New ]

Jetzt habe ich es zwei Tage probiert und gebe auf. Update wurde gefahren, alle Tipps aus der Hilfe haben nichts geniutzt. Verbindung steht, Kamera wird erkannt. Zugriff auf GoPro funktioniert nicht, es kommt nur die Meldung: Die Kamera arbeitet. Bitte warten. Iphone 6s Plus, IOS 13.1.3. Irgendjemand einen Tipp? Danke im Voraus.


Accepted Solutions
GoPro
Posts: 3,555

Re: App Zugriff GoPro 7 black nicht möglich - Die Kamera arbeitet. Bitte warten.

[ New ]

@hendrikil63774 Please make sure that:
- Your phone is updated to the latest OS version
- You have the latest version of the GoPro App (v6.2 has been released recently)

After you check everything is updated:
- Turn off and restart your phone
- Delete the camera entry from GoPro App
- Try pairing with the camera again.

If the issue persists:
- Reset Wi-Fi connection by forgetting GoPro first from the list of WiFi networks on your phone settings
- Then deleting it from the list of Bluetooth devices.

Another thing you can do:
Check through your phone setting to see if you have anything getting in the way of your WiFi. VPN, anti virus, anything that affects your WiFi IP address.

 

Hope it helped!

View solution in original post


All Replies
GoPro
Posts: 3,555

Re: App Zugriff GoPro 7 black nicht möglich - Die Kamera arbeitet. Bitte warten.

[ New ]

@hendrikil63774 Please make sure that:
- Your phone is updated to the latest OS version
- You have the latest version of the GoPro App (v6.2 has been released recently)

After you check everything is updated:
- Turn off and restart your phone
- Delete the camera entry from GoPro App
- Try pairing with the camera again.

If the issue persists:
- Reset Wi-Fi connection by forgetting GoPro first from the list of WiFi networks on your phone settings
- Then deleting it from the list of Bluetooth devices.

Another thing you can do:
Check through your phone setting to see if you have anything getting in the way of your WiFi. VPN, anti virus, anything that affects your WiFi IP address.

 

Hope it helped!