Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
GoPro Apps for Mobile
Reply
Sightseer
Posts: 1

App Connection issue

[ New ]
Hi. I have an iPhone XR. I have a go pro hero 3+. I cannot connect to the app. I have tired all the trouble shooting methods. It gets to the point of putting in my wifi password, it show in my phone wifi it’s connect to the camera, but the camera is saying it’s not connected. Any help greatly appreciated. It connects to my wife’s phone and also my iPad, it not my phone.
GoPro
Posts: 26,108

Re: App Connection issue

[ New ]

Hi @boldcliff4608

 

Have you updated your phone to iOS 13?

We're aware of the connection issue and will be addressing it in future releases. 

 

Thanks!

Ej

Tourist
Posts: 6

Re: App Connection issue

[ New ]

Hi Ej,

 

Do you know wen the update will be coming.