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GoPro Apps for Mobile
Posts: 1

App Connection issue

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Hi. I have an iPhone XR. I have a go pro hero 3+. I cannot connect to the app. I have tired all the trouble shooting methods. It gets to the point of putting in my wifi password, it show in my phone wifi it’s connect to the camera, but the camera is saying it’s not connected. Any help greatly appreciated. It connects to my wife’s phone and also my iPad, it not my phone.
Posts: 26,108

Re: App Connection issue

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Hi @boldcliff4608


Have you updated your phone to iOS 13?

We're aware of the connection issue and will be addressing it in future releases. 




Posts: 6

Re: App Connection issue

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Hi Ej,


Do you know wen the update will be coming.