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Tourist
Posts: 4

Aplis non conpatible

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Bonjour jai un Samsung j4+ quan je vais sur le playstore il me marque votre appareile n'est pas compatible avec cette version je ne sais pas quoi faire ducoup merci de me répondre aurevoir
GoPro
Posts: 6,097

Re: Aplis non conpatible

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Hi @witrold,

 

May I know your current android version?

Please make sure that your phone is running Android 7.0 or higher. 

 

Update your phone first then once update go to settings and look for Application Manager and clear Google Play's cache. 

 

 

Please let us know how it goes. 

 

Regards,

-Jay 

Tourist
Posts: 4

Re: Aplis non conpatible

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Jai fais tou ce que vous m'avait dit sa marche toujours la version de mon android est 9.
GoPro
Posts: 13,457

Re: Aplis non conpatible

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@witrold, sorry to hear about the trouble. This is odd. Which country is the Google Play app on your mobile device registered to?

Tourist
Posts: 4

Re: Aplis non conpatible

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En France
GoPro
Posts: 13,457

Re: Aplis non conpatible

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@witrold, thanks for the info. As far as I know, the app should be available for download in your country. Have you already tried restarting your mobile device after updating Android OS? If it still doesn't work, please post back with a screenshot of the error that you get when attempting to download the GoPro App through Google Play.

Tourist
Posts: 4

Re: Aplis non conpatible

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Voila
Screenshot_20191123-063210_Google Play Store.jpg
Tourist
Posts: 8

Re: Aplis non conpatible

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hello,

 

meme problème! RESOLU : installe Aptoide sur google play store puis chercher gopro app dans APTOIDE et donne les autorisations demandées et suppression des données mobile avec wifi disponible et CA MARCHE NICKEL!!!! j'ai pu rajouté ma Gorpo 8 black et 7 black et 5 black!!!!!

 

Ici on te parle de pays et d'appareils pas compatible, c'est le google play store qui fait n'importe quoi...

 

enjoy ;)