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Sightseer
Posts: 1

Another failed: video not supported post

I've read several posts on this. I have a iphone 6S Plus. Hero2 with latest firmware downloaded today (Sept 16).

Just taking short test 5-10 sec clip - I can see a media file preview of the clip but on every resolution availabloe on the camera, I get the same error messge.

I've also noted the chart go pro provides ref download compatibility and it does not work for resolutions with "YES"

 

any ideas?

Cheers

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GoPro
Posts: 12,772

Re: Another failed: video not supported post

 

Hi @rogern2213

 

Thanks for making sure that the camera has the latest software version.

Is the app up to date as well?

What SD card are you using?

Have you tested it with a different phone model?

Are you able to transfer photos successfully?

 

 

Thanks!
Ej