Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
GoPro Apps for Mobile
%3CLINGO-SUB%20id%3D%22lingo-sub-363244%22%20slang%3D%22en-US%22%3EAndroid%20crashes%20when%20I%20try%20to%20edit%20my%20movie%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-363244%22%20slang%3D%22en-US%22%3EApp%20was%20working%20fine%20earlier.%20I%20assembled%20an%20entire%20movie%20and%20edited%20all%20of%20the%20clips%20and%20now%20when%20I%20go%20back%20into%20the%20app%20and%20click%20on%20my%20movie%20the%20app%20crashes%20and%20closes.%20Any%20ideas%3F%20I%20don't%20dare%20uninstall%20the%20app%20for%20fear%20I%20will%20lose%20all%20of%20my%20work.%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-363244%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EQuik%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-363605%22%20slang%3D%22en-US%22%3ERe%3A%20Android%20crashes%20when%20I%20try%20to%20edit%20my%20movie%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-363605%22%20slang%3D%22en-US%22%3E%3CP%3EHi%20%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F109260%22%20target%3D%22_blank%22%3E%40karasue80%3C%2FA%3E%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EThe%20fix%20for%20Quik%20for%20Mobile%20app%20crashing%20when%20adding%20a%20photo%20is%20now%20available%20on%20Google%20Play%20Store.%20Please%20install%20the%20latest%20version%20of%20Quik%20App%20(or%20update%20to%20it).%20After%20updating%2C%20clear%20cache%20on%20the%20app%20(phone)%20settings%20(just%20clear%20cache%20and%20not%20clear%20data)%20%26amp%3B%20restart%20your%20phone.%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EThanks!%3C%2FP%3E%0A%0A%3CP%3EEj%3C%2FP%3E%3C%2FLINGO-BODY%3E
Reply
Sightseer
Posts: 2

Android crashes when I try to edit my movie

App was working fine earlier. I assembled an entire movie and edited all of the clips and now when I go back into the app and click on my movie the app crashes and closes. Any ideas? I don't dare uninstall the app for fear I will lose all of my work.
GoPro
Posts: 10,254

Re: Android crashes when I try to edit my movie

Hi @karasue80

 

The fix for Quik for Mobile app crashing when adding a photo is now available on Google Play Store. Please install the latest version of Quik App (or update to it). After updating, clear cache on the app (phone) settings (just clear cache and not clear data) & restart your phone.

 

Thanks!

Ej

Sightseer
Posts: 2

Re: Android crashes when I try to edit my movie

Thank you. I tried this, but no luck. Any other ideas? TIA
GoPro
Posts: 8,213

Re: Android crashes when I try to edit my movie

Hello @karasue80. Are you trying edit a previously-saved project? The crash that you still observe may be due to the saved project coming from a previous version of Quik for mobile - one that exhibited crashing. Try creating a new project and see if crashing will still occur. We hope to hear back from you. Thanks!