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Reply
Sightseer
Posts: 3
Accepted Solution

Android GoPro App, no GoPro MAX Editing / Reframe

Hey there, 

 

bought a MAX two days ago, to be able to reframe and export 360 video on the go. 

 

Problem is: the Gopro App (latest version) says "4K 4:3 Video and 360 Video not supported this time" when I try to edit a 360 video. Also, I can play it back in the media library of the camera in the app, but I do not have the "Edit" button where you would set the keyframes.

 

This is a major frustration. 

 

Gopro MAX firnware: 1.30

Gopro App: latest (6.2.2 I think). 

 

I have two Android devices, same problem on both:

Samsung Galaxy Fold

Huawei P30 Pro

 

Both are top notch flagship devices, so specs should be more than enough. 

 

 

Restarting, reinstalling Camera, App and phones does not change anything. 

 

What should I do? 

 

Best, 

Andreas 

20191113_193638.jpg

Accepted Solutions
Highlighted
Sightseer
Posts: 3

Re: Android GoPro App, no GoPro MAX Editing / Reframe

Nevermind, I am happy to just have found the solution. In order to reframe a video, you have to first copy the media into the app. I was under the illusion that one could edit right away from the camera realtime playback view and then let it process/export the file. 

 

Closed. 

View solution in original post


All Replies
Sightseer
Posts: 3

Re: Android GoPro App, no GoPro MAX Editing / Reframe

...and in the attachment, the message I get when I try to edit a 360 video on the Gopro App

Screenshot_20191113-193446_GoPro.jpg
Highlighted
Sightseer
Posts: 3

Re: Android GoPro App, no GoPro MAX Editing / Reframe

Nevermind, I am happy to just have found the solution. In order to reframe a video, you have to first copy the media into the app. I was under the illusion that one could edit right away from the camera realtime playback view and then let it process/export the file. 

 

Closed. 

Tourist
Posts: 3

Re: Android GoPro App, no GoPro MAX Editing / Reframe

SAME AS MINE!!! Photo bursts, 4K 4:3 Video and 360 Media are not supported at this time... 

 

SAMSUNG S10 PLUS

Tourist
Posts: 6

Re: Android GoPro App, no GoPro MAX Editing / Reframe

you need to save the file in the app first, then go back into main menu -> gallery and here you can edit the files.

Tourist
Posts: 3

Re: Android GoPro App, no GoPro MAX Editing / Reframe

Thanks for your help. 

 

Now there is another problem while exporting (renderig) video... It stucks in 34% :( 

 

I've checked all the internet there is no solution that i can found...

 

I tried to do it in PC, GoPro doesn't support PC version on Viewer... 

 

Will try Premier CC Fx but first of all we have to render (export) video, but HOW? 

 

 

Tourist
Posts: 2

Re: Android GoPro App, no GoPro MAX Editing / Reframe

Same problem with a 4gb android phone. I imported the media and then when I try to work on it , it is not currently taken in charge ... gopro, please help

Tourist
Posts: 3

Re: Android GoPro App, no GoPro MAX Editing / Reframe

Hi,

 

I think after you download video you are trying to cut a partition of the video and you are reframing as me.

 

If you don't use cut/crop/trim video just use keyframes it can continue to render. 

 

But if it is still stucks then you have to;

 -  Clean cache and memory files in gopro app under apps info section

 - Or you can delete last fles you downloaded from GP then re download them all again then start reframing without trimming video.

 

I hope that i can help you.

 

PS: GoPro still not good enough for Android and PC versions. By the way GoPro have to make a realistic iOS &Android market search about their customer .