Recently purchased Hero7 black, and I'm using a xiomi mi max 3. I'm unsure if this device is compatible as when I try to connect I get a message saying "fail to update", or something like that. This message does not go away until I am forced to shut down either device.
I'm running Android 9, with recent security update.
Any thoughts muchly appreciated
@spiryalp7782, sorry to hear about the trouble updating your camera through the GoPro App. If the Over the Air (OTA) update fails to install, this may be due to either a wireless connectivity issue or the mobile device itself. Try to unpair the camera with your mobile device and pair the two devices again, then attempt to install the update one more time. You can also try using a different device (iOS 12 or newer / Android 7.0 or later).
If you continue to get the same problem with the wireless update, follow the Manual Update instructions specified in this article: https://community.gopro.com/t5/en/How-to-Update-GoPro-Cameras/ta-p/394229
3 hours ago