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GoPro Apps for Mobile
Posts: 12

Android App goes sleep during Render and freeze after waking up

[ Edited ]

When I transfer files from Max Camera to Android App, the App keeps active for a long time until the transfer is finished. The phone does not go sleep until finish.


When I render the clip, I have to keep touching screen again and again to prevent the phone from going sleep. If it sleeps, the render process will not continue smoothly. Most of the time, after sleep, it just hang at that point after waking it up or the render file is damaged or rendered clip does not play normally as expected. 


It is not convenient to keep touching the screen and watch it for 15 minutes during long clip. It drive me crazy to keep touching the phone for a long time and it is not convenient to change the sleep time back and forth in Phone setting everytime. 


Can GoPro App team make change in the App to prevent the phone from sleeping during render process?   Or I miss any setting here?


I use Max with Huawei P30 Pro. 

Posts: 15,492

Re: Android App goes sleep during Render and freeze after waking up

Hello @tommypat. We will pass this along to the team. Thanks for the feedback.