- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Email to a Friend
- Report Inappropriate Content
01-03-2019 07:01 AM
All Videos In Cloud Gone
[ New ]1. Upgraded to new Iphone
2. GoPro App wont allow access to cloud
* Yes I am a GoPro Plus member with active subscription
3. GoPro support has been stalling for days
4. All of 2018 is gone ... and GoPro Support just keeps stalling.
Unbelieveable! The relationship with Gopro is painful.
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Email to a Friend
- Report Inappropriate Content
01-03-2019 09:16 AM
Re: All Videos In Cloud Gone
[ New ]
Hi @charlie128
I am sorry for any troubles caused.
Please continue working with our Support Team regarding this.
You may follow up with your case by phone or chat.
https://gopro.com/help/ContactUs
Thanks!
Ej
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Email to a Friend
- Report Inappropriate Content
01-08-2019 07:12 PM
Re: All Videos In Cloud Gone
[ New ]I have tried to work with them and been patient with GoPro Customer Support. Its been a week and they keep telling me the tam will respond and still no response to my case of why GoPro Plus wont recognize my subscrption. I have had nothing but problems and delays with GoPro customer service. I am sure all your going to tell is to keep working with GoPro Support ... Its a joke and disappointing. All my videos saved for over a year are gone!
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Email to a Friend
- Report Inappropriate Content
01-09-2019 08:57 AM
Re: All Videos In Cloud Gone
[ New ]
Hi @charlie128
Sorry for the delay.
We have already tagged the agent handling your case to provide you with an update.
Regards,
Ej
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Email to a Friend
- Report Inappropriate Content
01-09-2019
10:34 AM
- last edited on
01-09-2019
10:37 AM
by
jayr3438
Re: All Videos In Cloud Gone
[ New ]Nowadays more of the peoples addicted to the videos and you can watch all videos on Cloud Gone App... im uaing this app its wotking very good and more of live streaming tv channels are watching GHD ... easy way to Download this latest version App here...