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Reply
Tourist
Posts: 3
Accepted Solution

Al recortar un video 360 pierde el audio

Al recortar un video 360 con la aplicación, el nuevo video no tiene audio.

ya hice la misma prueba con un iPhone X XS y con un iPad mini 5 generación, dando exactamente el mismo resultado.

 

iOS 13.1.3
Versión 6.2 (3383)

 

agradezco de antemano su ayuda.

 


Accepted Solutions
Highlighted
GoPro
Posts: 679

Re: Al recortar un video 360 pierde el audio

Hi @mmarcosz 

You should have recieved the beta, don't hesitate to ask to join the beta group to share feedback https://www.facebook.com/groups/goproapp.ios.beta 

View solution in original post


All Replies
Tourist
Posts: 2

Re: Al recortar un video 360 pierde el audio

yo tambien estoy teniendo el mismo problema al recortar un video se guarda sin audio

GoPro
Posts: 679

Re: Al recortar un video 360 pierde el audio

@mmarcosz @alexanderq1 

Did you edit the 360 footage with Key Frames and add a freeze / pause? There used to be an issue there that when adding a Freeze / Pause the exported video didn't have audio - however I made the test right now on the next update and the video now has audio, so the issue has been fixed.

I also did several tests on trimming a 360 media and the result / exported video did have audio.

I am on version 6.2.2 > so know that there will be a 6.2.1 as well as a 6.2.2 coming up next which will fix many bugs.

 

Tourist
Posts: 3

Re: Al recortar un video 360 pierde el audio

Muchas gracias por tu respuesta. No estoy incluyendo pausas, solo estoy seleccionando unos segundos de video guardado en la aplicación, ese breve video se guarda sin audio. Ya desinstale la aplicación y las descargué nuevamente, dando el mismo resultado.

 

Quedo pendiente de una nueva version, ya que con las anteriores no tuve ese problema.

 

Mario Marcos

 

 

 

GoPro
Posts: 679

Re: Al recortar un video 360 pierde el audio

Send me a DM if you want to try a beta version.
GoPro
Posts: 679

Re: Al recortar un video 360 pierde el audio

@mmarcosz  You should have received the beta - let me know if it helped.

Tourist
Posts: 3

Re: Al recortar un video 360 pierde el audio

Ya recibí el correo y ya llene la NDA quedo en espera de sus indicación

Muchas gracias

Saludos

Mario Marcos
Highlighted
GoPro
Posts: 679

Re: Al recortar un video 360 pierde el audio

Hi @mmarcosz 

You should have recieved the beta, don't hesitate to ask to join the beta group to share feedback https://www.facebook.com/groups/goproapp.ios.beta