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Sightseer
Posts: 1

After holding WiFi button on Hero 3 for 8 to 10 secs there is no prompt to reset password. What now?

[ New ]

After holding WiFi button on Hero 3 for 8 to 10 secs there is no prompt to reset password. What now?


Accepted Solutions
GoPro Community Manager
Posts: 7,792

Re: After holding WiFi button on Hero 3 for 8 to 10 secs there is no prompt to reset password. Wh...

[ New ]

Here are the steps to reset the password for the HERO3:

 

  1. From the HERO3 update page click "Start Update" to begin.  From the HERO3+ update page click "Update your camera manually" below "Other Ways to Update" to begin.
  2. On the first page, enter your serial number and registration information and then click "Next Step."
  3. On the next page, select 'Wi-Fi Update Only' with the blue check mark and click "Next Step."
  4. On the next page, enter your new camera name and password.
  5. Follow the rest of the on-screen prompts to complete the rest of the update process. 

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All Replies
GoPro Community Manager
Posts: 7,792

Re: After holding WiFi button on Hero 3 for 8 to 10 secs there is no prompt to reset password. Wh...

[ New ]

Here are the steps to reset the password for the HERO3:

 

  1. From the HERO3 update page click "Start Update" to begin.  From the HERO3+ update page click "Update your camera manually" below "Other Ways to Update" to begin.
  2. On the first page, enter your serial number and registration information and then click "Next Step."
  3. On the next page, select 'Wi-Fi Update Only' with the blue check mark and click "Next Step."
  4. On the next page, enter your new camera name and password.
  5. Follow the rest of the on-screen prompts to complete the rest of the update process.