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Tourist
Posts: 5

360 video rendering from MAX - ALWAYS freezes at some percent al all phones!

WTF?! I buyed your camera, but I cant edit video! Always at 3 different phones - rendering of some files is stop and freeze at some percent!
When you fix it? Android 9 at Samsung Note 10, LG g6, Xiaomi A2....
Why your soft is so trash?
Insta360 - works fine!
Highlighted
Sightseer
Posts: 1

Re: 360 video rendering from MAX - ALWAYS freezes at some percent al all phones!

I feel you man, same problem with my 360. It happens a lot to me on vids that have been cut. 

Highlighted
GoPro
Posts: 1,181

Re: 360 video rendering from MAX - ALWAYS freezes at some percent al all phones!

@bravelight24240 @mxlpitelik 

 

Sorry about that, if you want I can get you the 6.2.3 beta it has many bug fixes and improvements on the 360 experience.

 

To beta test GoPro App you will have to fill out a NDA first. Here: https://goprorc.az1.qualtrics.com/jfe/form/SV_3dRVirHRT9IfmBf
I'll add you to our testers' list when it's done.

Beta process:
- Android: Open this url on your phone and follow instructions to access the beta: https://play.google.com/apps/testing/com.gopro.smarty

To share feedback and for follow up > ask access to our Beta Testing feedback group here:
- ANDROID GROUP: https://www.facebook.com/groups/goproapp.android.beta

Let me know :)

Highlighted
Tourist
Posts: 3

Re: 360 video rendering from MAX - ALWAYS freezes at some percent al all phones!

Добавьте пожалуйста и меня в список тестеров. У меня GoPro MAX и много проблем с приложением
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GoPro
Posts: 1,181

Re: 360 video rendering from MAX - ALWAYS freezes at some percent al all phones!

@maxuser @mxlpitelik @bravelight24240 

I can add you to the beta testers as long as you signed the NDA. I have added two new users today, don't know if you were in it ;) 
However know that 6.2.3 will be out any time soon, I hear sometimes today or tomorrow. So for beta it will be the next one (6.2.4) when ready - still in development for now.

 

Best,

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Tourist
Posts: 3

Re: 360 video rendering from MAX - ALWAYS freezes at some percent al all phones!

Спасибо!