2 weeks ago
See if resetting the connection will help.
Open GoPro App.
Tap the pencil icon in the top-left corner of the Camera menu page. Tap the red X icon to delete the camera entry from your app’s history.
Delete the GoPro camera under the Bluetooth and Wi-Fi entries in your mobile device’s settings before attempting to re-pair to your GoPro.
You can also try pairing the camera with another phone.
This will help isolate the issue.
Let us know how it goes.