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Tourist
Posts: 2

アプリメディアが開けないで落ちる

アプリメディアに保存した写真を見ようとしても
アプリが落ちてしまいます。
Highlighted
GoPro
Posts: 19,775

Re: アプリメディアが開けないで落ちる

Hi @nobledawn1124

 

Is this for Quik for mobile or the GoPro app?

What phone are you using?

Do you have the app version and the phone's OS up to date?

You may also check these articles:

How to Resolve GoPro App Crashing or Freezing Issues

Quik for mobile Crashes

 

Let us know how it goes.

 

Thanks!

Ej

 

 

 

 

Highlighted
Tourist
Posts: 2

Re: アプリメディアが開けないで落ちる

GoPro app 5.2.3
iPhone 6
iOS 12.2

Thanks!
Highlighted
GoPro
Posts: 19,775

Re: アプリメディアが開けないで落ちる

Thanks for getting back to us @nobledawn1124

 

Were you able to go through the steps on the link above?

 

 

Regards,

Ej