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Sightseer
Posts: 2
Accepted Solution

Программа зависает

Уважаемые разработчики, версия приложения, которая опубликована в Play market - нестабильна! Видео, после монтажа и последующего сохранения- зависает, дергается или вовсе отображается только черный экран с наложенными эффектами и музыкой!

Самсунг гэлакси А6+ андроид


Accepted Solutions
GoPro
Posts: 2,814

Re: Программа зависает

Hi @quickoasis15104,

Sorry to hear about the trouble. There are some troubleshooting suggestions in this article that will help clear out the issues with Quik for Mobile app on your mobile device: Quik for mobile Crashes

You may also want to check these articles for additional reference:

 

Hopefully this helps.

 

Ann

View solution in original post


All Replies
Sightseer
Posts: 2

Re: Программа зависает

Уважаемые разработчики, версия приложения, которая опубликована в Play market - нестабильна! Видео, после монтажа и последующего сохранения- зависает, дергается или вовсе отображается только черный экран с наложенными эффектами и музыкой!

Самсунг гэлакси А6+ андроид

GoPro
Posts: 2,814

Re: Программа зависает

Hi @quickoasis15104,

Sorry to hear about the trouble. There are some troubleshooting suggestions in this article that will help clear out the issues with Quik for Mobile app on your mobile device: Quik for mobile Crashes

You may also want to check these articles for additional reference:

 

Hopefully this helps.

 

Ann