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Tourist
Posts: 3

windows 10 desktop issue: Quik jumps back to login

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Hi

 

i am using quik on a win10 64bit PC and i login but when i try to do sometuing, quik jumps back
to login.
any idea?


Accepted Solutions
GoPro
Posts: 24,583

Re: windows 10 desktop issue: Quik jumps back to login

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Hello Everyone!

 

Kindly try the steps shared by one of our members, venitha

See https://community.gopro.com/t5/GoPro-Apps-for-Desktop/Quik-for-Desktop-not-opening-on-Windows-10/m-p...

 

Let us know how it goes.


Thanks!

Ej

View solution in original post


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GoPro
Posts: 24,583

Re: windows 10 desktop issue: Quik jumps back to login

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Hi @dyossi

 

 

Please try the steps below:

 

Open Quik for desktop
While on the login screen, select the “Help” tab above the Quik for desktop window
Select “Restart with default settings”
A modal will appear saying “Are you sure?“. Click “Restart” once more.
Quik for desktop will close and reopen. Quik for desktop will appear as if you installed it for the first time.
Go to the login screen and input your credentials. You should then be able to login successfully.

 

Let us know how it goes.

 

Thanks!

Ej

 

 

Tourist
Posts: 3

Re: windows 10 desktop issue: Quik jumps back to login

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thanks ill try that.

 

Yossi

Sightseer
Posts: 1

Re: windows 10 desktop issue: Quik jumps back to login

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Не помогает данный способ...
На компьютере с Windows 7pro всё работает.. На ноутбуке с Windows10 нет.
Даже с правами администратора и с настройкой параметров совместимости Window7.
Sightseer
Posts: 1

Re: windows 10 desktop issue: Quik jumps back to login

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Same problem. And your solution does not help.

Sightseer
Posts: 1

Re: windows 10 desktop issue: Quik jumps back to login

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такая же проблема. после ввода логина и пароля - выкидывает заново к вводу этих данных. 

Sightseer
Posts: 1

Re: windows 10 desktop issue: Quik jumps back to login

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exactly the same problem on windows 10

Sightseer
Posts: 1

Re: windows 10 desktop issue: Quik jumps back to login

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Same problem