11-15-2018 03:31 AM
Why do you need to uniquely ID my camera and photos for me to get the photos onto my laptop? If I want the cloud services and storage, that should be a SEPARATE issue that I can opt into. I f*****g hate presumptions to privelidged/presumed/default access to my data and metadata.
11-15-2018 05:29 PM
We understand your side. This has been raised to the team in charge,
The logins required are for the GoPro Plus subscription.
If you are getting a login issue, please go over these steps:
If using a Mac:
Click GO in finder and GO TO FOLDER
Then please type /private/etc/hosts then press Go
Copy the host file on your Desktop.
Click open the "host" file and put in 127.0.0.1 localhost at the location. Save the File, then put it BACK the same folder it will ask you to replace it, this should work.
If using a Windows computer:
Open Quik for desktop
While on the login screen, select the “Help” tab above the Quik for desktop window
Select “Restart with default settings”
A modal will appear saying “Are you sure?“. Click “Restart” once more.
Quik for desktop will close and reopen. Quik for desktop will appear as if you installed it for the first time.
Go to the login screen and input your credentials. You should then be able to login successfully.
Let us know how it goes.