why is my gopro hero 5 black not uploading 10 minute or longer videos on gopro Quik [ New ]

[jybilly]

my gopro hero 5 black is not uploading 10 minute or longer videos on gopro Quik

some are 8:03 minutes long or not at alll uploading 

[aragon1006]

Hi @jybilly

Are you using a Mac or a Windows computer?

What version of the app are you using?

What resolution are these videos on?

Is there a chance that these are HEVC files?

Thanks!

Ej