when loading my GoPro fusion media files to fusion studios [ New ]

[dizzy26]

 When attempting to upload my media files directly from my gopro fusion to fusion studios. The app is telling me that some JPG files can't be rendered with the (218) in parenthesis at the end of the statement. Kicking me back to loading screen. No idea as what to do??

[aragon1006 · Accepted solution]

Hi @dizzy26

The camera's firmware needs to be updated. Fusion Update. 

218 error codes also means there is an issue with the file chapters. If you continue to get the same. please let our Support Team know. They will be needing a sample video to assess the issue further. https://gopro.com/help/ContactUs

Thanks!

Ej

[aragon1006 · Accepted solution]

Hi @dizzy26

The camera's firmware needs to be updated. Fusion Update. 

218 error codes also means there is an issue with the file chapters. If you continue to get the same. please let our Support Team know. They will be needing a sample video to assess the issue further. https://gopro.com/help/ContactUs

Thanks!

Ej