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Sightseer
Posts: 1

when loading my GoPro fusion media files to fusion studios

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 When attempting to upload my media files directly from my gopro fusion to fusion studios. The app is telling me that some JPG files can't be rendered with the (218) in parenthesis at the end of the statement. Kicking me back to loading screen. No idea as what to do??


Accepted Solutions
GoPro
Posts: 23,279

Re: when loading my GoPro fusion media files to fusion studios

[ New ]

 

Hi @dizzy26

 

 

The camera's firmware needs to be updated. Fusion Update

 

218 error codes also means there is an issue with the file chapters. If you continue to get the same. please let our Support Team know. They will be needing a sample video to assess the issue further. https://gopro.com/help/ContactUs

 

 

Thanks!

Ej

 

View solution in original post


All Replies
GoPro
Posts: 23,279

Re: when loading my GoPro fusion media files to fusion studios

[ New ]

 

Hi @dizzy26

 

 

The camera's firmware needs to be updated. Fusion Update

 

218 error codes also means there is an issue with the file chapters. If you continue to get the same. please let our Support Team know. They will be needing a sample video to assess the issue further. https://gopro.com/help/ContactUs

 

 

Thanks!

Ej