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Tourist
Posts: 3

when I try to upload footage on to my Mac it says clear space on hard drive. I can't upload anything

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when I try to upload footage on to my Mac it says clear space on hard drive. I can't upload anything and ive tried clearing space on my harddrive but its nearly empty so i dont know why iut says clear space on harddrive.i dont think its anything to do with my mac because my hard drive is nearly empty and my icloud storage has like 150 gb of space.  Any suggestions?


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GoPro
Posts: 12,953

Re: when I try to upload footage on to my Mac it says clear space on hard drive. I can't upload a...

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Hello @brunos677. How many hard drives do you have on your computer? The desktop app will import the media files into the default folder directory set. By default, the media files are stored under the following path:

  • /Users/<YourUserName>/Pictures/GoPro

 

Please make sure that the associated drive has sufficient storage space for new media.

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GoPro
Posts: 12,953

Re: when I try to upload footage on to my Mac it says clear space on hard drive. I can't upload a...

[ New ]

Hello @brunos677. How many hard drives do you have on your computer? The desktop app will import the media files into the default folder directory set. By default, the media files are stored under the following path:

  • /Users/<YourUserName>/Pictures/GoPro

 

Please make sure that the associated drive has sufficient storage space for new media.

Tourist
Posts: 3

Re: when I try to upload footage on to my Mac it says clear space on hard drive. I can't upload a...

[ New ]

i dont know how to tell how many hard drives i have but i have messed with the input in settings on the quick for desktop of where the footage goes. How do i reset it to default. 

GoPro
Posts: 12,953

Re: when I try to upload footage on to my Mac it says clear space on hard drive. I can't upload a...

[ New ]

@brunos677, you can check the import location of the app from Settings (gear icon) > Import Location.