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Sightseer
Posts: 1

video stutter on windows 10

just got my hreo8 black, cant play a video w/o it stuttering, downloaded hevc video extension, same issue. help! i tried handbrake app, but its too long to be doing conversion everytime. i just want it to do plug and play, as it should.

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GoPro
Posts: 19,589

Re: video stutter on windows 10

Hi @edwinmj653

 

Check out HEVC Minimum System Requirements 

Have you also tried other applications to play the files back? See Programs to View and Edit Videos

 

Thanks!

Ej